Allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist. The auto attendant offers a simple menu system (“for sales, press 1, for service, press 2, press 0 for a live operator”, etc.).

Keeps a caller on the line listening to hold music and/or advertising during periods of high call volume. Call will be routed to the next available extension.

Call can be forwarded for a variety of reasons including time of day, day of week, and vacation time.

Information for all incoming and outgoing calls is saved including calling number, date, time, etc.

All inbound and outbound calls can be recorded and saved to a USB/external drive for training, tracking, quality control or legal purposes.

Lights on a phone that identify if other extensions are busy.

Easily create up to a 5-way conference call from one phone.

Conference bridges can be set up and accessed by dialing an extension or calling a direct number.

Video calls can be made directly to and from any phone with a camera or computer video client.

Integrated security solution allows you to greet visitors and allow them into the facility remotely.

Easily create a directory of internal and external phone numbers from an Excel document. All phones will instantly have access to the directory.

Voicemail can be forwarded directly to email so employees can access it anytime, anywhere.

A web user interface can be accessed remotely over the Internet (password protected). Make changes to customized features from any Internet connection.