We service thousands of homes and businesses inside communities in Fort Worth, TX and surrounding areas. We’re constructing fiber internet to more communities with true internet speeds up to 1 gig fiber internet!
We service thousands of homes and businesses inside communities in Fort Worth, TX and surrounding areas. We’re constructing fiber internet to more communities with true internet speeds up to 1 gig fiber internet!
As of July 19, 2024, or soon thereafter as necessary regulatory approvals for certain services are obtained, OneSource Communications will no longer provide the following services:
We recommend contacting FiberFirst, a new, local, independent service provider, to see if service is available to your location.
OneSource Customers will be in one of the following categories and are being/were notified by first-class mail for their specific address:
FOR ALL CUSTOMERS MIGRATING TO FIBERFIRST:
Service and Support
FiberFirst’s local presence in the Fort Worth area allows it to directly address, remotely or through site visits, 100% of issues the same day with a 95% resolution rate. The FiberFirst team can be reached 24 hours a day by calling 833-FIBRGIG (833- 342-7444) or through chat on the website www.FiberFirst.com.
What’s Next?
Timing
Most automatic migrations for current fiber customers will occur June – August 2024. For current cable modem/DSL internet customers in a FiberFirst serviceable area, please contact FiberFirst as soon as possible to secure your free installation for enhanced fiber services by calling 833-FIBRGIG (833-342-7444).
Billing
For account security, customers will need to re-establish Auto Pay once they’ve registered for your account on www. FiberFirst.com. The billing cycle for all FiberFirst customers is the 15th of each month. You will receive a final bill for services utilized through OneSource, and then will move to a new billing system with FiberFirst. If there is a past due balance with OneSource, you will continue to receive bills from them until paid in full; balances will not transfer to FiberFirst.
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OneSource Communications is discontinuing local and long-distance telephone service, Digital Subscriber Line (DSL)/cable modem/fixed wireless internet, cable television and T1 service to locations that are not served by our network. Get details here.