All Service Areas Have Active & Fully Functional Services.
If your service is down, please try rebooting your modem/router, devices, and equipment. If you have technical questions regarding help with restarting your modem/router, devices, equipment or to submit a trouble ticket because your service is down, please call 24/7 Technical Support at 1-800-810-9848. We have Field Service Technicians resolving any trouble tickets that come in. For questions regarding your account or billing, please call Customer Service at 817-745-3000 Monday – Friday 8am to 6pm central time.